Privacy Policy

Effective Date: January 1, 2026

Sheridan Connect ("we," "us," "our," or "Company") operates the website sheridanconnect.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. By accessing and using sheridanconnect.ca, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and other contact information you voluntarily provide through forms or inquiries.
• Technical Data: IP address, browser type, operating system, referring URL, and pages visited.
• Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
• Usage Data: How you interact with our website, including click patterns, time spent on pages, and navigation paths.
• Device Information: Device identifiers, mobile network information, and other device-specific data.

How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website and services;
• To send promotional emails, newsletters, and marketing communications (with your consent where required);
• To track affiliate referrals and commissions from casino partners;
• To conduct analytics and understand user behavior and preferences;
• To comply with legal obligations and enforce our Terms of Service;
• To prevent fraud, security incidents, and other malicious activity;
• To personalize your experience on our website;
• To respond to your inquiries and customer service requests.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your activity.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our site.
• Affiliate Tracking Cookies: Allow us to track referrals to our casino partners and earn commissions.
• Marketing Cookies: Used for advertising and retargeting purposes.

Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our website. You may also opt out of specific tracking by adjusting your privacy settings or using industry opt-out mechanisms.

Third-Party Links

Our website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

Affiliate Casinos: When you click on links to our partner casinos and create accounts or make deposits, those transactions are governed by their respective privacy policies and terms of service. Sheridan Connect does not control how partner casinos collect, use, or protect your data.

Your Rights

As a resident of Canada, you have the following rights regarding your personal information:

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request the deletion of your personal information, subject to legal exceptions.
• Right to Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.
• Right to Opt-Out of Marketing: You may unsubscribe from promotional communications by clicking the unsubscribe link in our emails.
• Right to Lodge a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, please contact us at privacy@sheridanconnect.ca.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain:

• Account Information: Retained while your account is active and for a reasonable period thereafter.
• Analytics Data: Typically retained for up to 24 months.
• Affiliate Tracking Data: Retained for the duration necessary to process commissions and fulfill contractual obligations.
• Marketing Data: Retained until you unsubscribe or request deletion.

When information is no longer needed, we will securely delete or anonymize it. Some information may be retained longer if required by applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@sheridanconnect.ca
Website: sheridanconnect.ca

We will respond to your inquiry within 30 days of receipt. For complaints regarding our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada.

Last Updated: January 1, 2026